CONTACT US

Standard Delivery (Free for all orders)
This delivery method usually takes 3 - 5 working days to reach you. *Please note that Singpost will not be liable for any missing parcel. Courier delivery is strongly encourage.

Courier Delivery - with Tracking Number ($5.00 or free for orders above $70)
The recommended delivery method, and usually takes 1 - 3 days to reach your doorstep. Delivery will be available from Monday through Sunday.

Airmail - with Tracking Number (from SG $7.00)

Courier - with Tracking Number (from SG $15.00)

The postman / courier will leave a card on your doorstep, with instructions on how to rearrange for a delivery at your convenience.

We know this fear well, therefore, we pack all items in hard boxes to keep them safe and sound!

Yes we definitely do, a minimum amount of $70 will be necessary.

Most deliveries are made via registered (trackable) delivery, therefore do contact us and we'll sniff it out for ya wherever the parcel sneaked to.

We ship our items from Singapore, therefore you will receive your purchase swiftly!

Yes we do.

If your product is damaged or you simply changed your mind (and of cos the item must be un-used), we will provide an exchange or refund within 7 days of your purchase date

Yes, we can provide exchanges for items with the same price tag. Otherwise, we can refund you or provide you a voucher to purchase other items instead.

All orders placed before 1200noon between Monday to Friday, Singapore time (GMT + 8:00), will be processed on the current day.

Sometimes, rarely, shipment may be delayed or hold up by custom / courier. But worry no more! Just contact us and we will sniff it out.

We will ship the items as soon as it is available.

Yes we do, now you can purchase gift vouchers for your friend or love ones.
http://www.gatomall.com/products/gift-card

After purchasing the gift card, you'll receive the gift card via email which contain instructions to redeem them at checkout. Use the code upon checkout and done.

Standard Delivery (Free for all orders)
This delivery method usually takes 3 - 5 working days to reach you. *Please note that Singpost will not be liable for any missing parcel. Courier delivery is strongly encourage.

Courier Delivery - with Tracking Number ($5.00 or free for orders above $70)
The recommended delivery method, and usually takes 1 - 3 days to reach your doorstep. Delivery will be available from Monday through Sunday.

Airmail - with Tracking Number (from SG $7.00)

Courier - with Tracking Number (from SG $15.00)

The postman / courier will leave a card on your doorstep, with instructions on how to rearrange for a delivery at your convenience.

We know this fear well, therefore, we pack all items in hard boxes to keep them safe and sound!

Yes we definitely do, a minimum amount of $70 will be necessary.

Most deliveries are made via registered (trackable) delivery, therefore do contact us and we'll sniff it out for ya wherever the parcel sneaked to.

We ship our items from Singapore, therefore you will receive your purchase swiftly!

Yes we do.

If your product is damaged or you simply changed your mind (and of cos the item must be un-used), we will provide an exchange or refund within 7 days of your purchase date

Yes, we can provide exchanges for items with the same price tag. Otherwise, we can refund you or provide you a voucher to purchase other items instead.

All orders placed before 1200noon between Monday to Friday, Singapore time (GMT + 8:00), will be processed on the current day.

Sometimes, rarely, shipment may be delayed or hold up by custom / courier. But worry no more! Just contact us and we will sniff it out.

We will ship the items as soon as it is available.

Yes we do, now you can purchase gift vouchers for your friend or love ones.
http://www.gatomall.com/products/gift-card

After purchasing the gift card, you'll receive the gift card via email which contain instructions to redeem them at checkout. Use the code upon checkout and done.